Connector Verification
⏱️10 minutes
After installation, run these verification steps to confirm everything is working.
Automated Verification Script
Download and run our verification script:
# Download script
Invoke-WebRequest -Uri "https://docs.adunlock.me/scripts/Test-ConnectorInstallation.ps1" `
-OutFile "C:\ADConnector\Test-ConnectorInstallation.ps1"
# Run verification
cd C:\ADConnector
.\Test-ConnectorInstallation.ps1✅Expected Result
All tests should show green checkmarks:
Testing AD Connector Installation...
✅ Config file found
✅ connector.pem found
✅ connector-key.pem found
✅ ca.pem found
✅ Gateway reachable (api.adunlock.me:443)
✅ Domain Controller reachable (dc01.company.local:636)
✅ Service running (ADConnector)
✅ Recent heartbeat in logs
==================================================
All tests passed! Connector is properly installed.
==================================================Manual Verification Steps
1. Check Service Status
Get-Service ADConnector✅Expected Result
Status Name DisplayName
------ ---- -----------
Running ADConnector AD Unlock Connector2. Check Recent Logs
Get-Content C:\ADConnector\logs\connector.log -Tail 20✅Expected Result
Look for these messages:
{"level":"info","message":"AD Connector starting"}
{"level":"info","message":"configuration loaded"}
{"level":"info","message":"LDAP connectivity verified"}
{"level":"info","message":"connected to gateway"}
{"level":"info","message":"heartbeat sent"}3. Verify in Admin Portal
- Go to admin.adunlock.me
- Navigate to Connectors
- Find your connector in the list
✅Expected Result
- Status shows Online (green indicator)
- “Last Seen” shows recent timestamp (within last minute)
4. Test AD Connectivity
In the Admin Portal:
- Go to Settings → Active Directory
- Click Test Connection
✅Expected Result
✅ Connection successful
✅ Bind successful
✅ Search successful (found X users in base DN)Troubleshooting
🔧If Something Goes Wrong
| Symptom | Cause | Solution |
|---|---|---|
| Service won't start | Missing config file or certificates | Run verification script to identify missing files |
| Gateway connection failed | Network/firewall issue | Test-NetConnection api.adunlock.me -Port 443 |
| LDAP connectivity failed | DC unreachable or LDAPS not enabled | See AD Connection Errors in troubleshooting |
| Online in portal but AD test fails | Service account permissions | Re-run permissions script |
| Heartbeat not appearing | Certificate mismatch | Regenerate certificates in Admin Portal |
Verification Checklist
All Verified?
- Service is running
- Logs show 'connected to gateway'
- Logs show 'heartbeat sent' regularly
- Portal shows connector as Online
- AD Test Connection passes
Next Step
Once all verifications pass:
Or if you’re ready to test:
Last updated on