User Enrollment

Users must be enrolled before they can use AD Unlock.

Enrollment Methods

Manual Enrollment

1. Go to Users → Enroll User
2. Search for AD user
3. Enter WhatsApp number
4. Click Enroll

Bulk Enrollment

1. Go to Users → Bulk Enroll
2. Upload CSV file:

   username,phone
   john.doe,+5511999999999
   jane.smith,+5511888888888

3. Review and confirm

Self-Enrollment (Optional)

If enabled:

1. User sends “register” to WhatsApp
2. System prompts for employee ID
3. User verifies via email OTP
4. Enrollment complete

Managing Enrolled Users

User List

User Actions

• Edit: Update phone number
• Disable: Temporarily block self-service
• Remove: Delete enrollment

Phone Number Format

Always use international format:

No spaces, dashes, or parentheses.

Best Practices

1. Verify phone ownership: Confirm the phone belongs to the employee
2. Use work phones: Prefer work mobile numbers
3. Regular audits: Review enrollment list periodically
4. Remove departed users: Clean up when employees leave